Frequently Asked Questions
Everything you need to know about our fresh-baked treats.
How do you ensure the freshness of your baked goods during shipping?
All items are baked to order and vacuum-sealed or placed in airtight containers before being shipped via expedited courier to ensure they arrive at your doorstep tasting oven-fresh.
Do you offer gluten-free or vegan options?
Yes, we have a dedicated selection of gluten-free and vegan pastries. Please check the 'Dietary Needs' section of our menu for a full list of available treats.
How long will my treats stay fresh once they arrive?
Most of our cookies and bars stay fresh for up to 7 days at room temperature. For longer storage, we recommend freezing them in an airtight container for up to 3 months.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is an error, please contact us within 24 hours for a replacement or refund.
Can I schedule a delivery for a specific date?
Absolutely! During checkout, you can select a preferred delivery date. We recommend choosing a date 1-2 days before your event to account for any potential carrier delays.
Do you provide allergen information for your products?
Yes, every product page includes a full list of ingredients and highlights common allergens like nuts, dairy, eggs, and wheat. Please note our kitchen processes nuts and gluten.